Last updated: September 2025
1. Introduction Recon (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Recon mobile app, website, and related services (collectively, the “Services”). 2. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, billing information, and account credentials. Device & Usage Information: IP address, browser type, device identifiers, operating system, and app usage data. Camera & Sensor Data: Video clips, audio recordings, images, motion detection logs, and facial recognition data (if you enable these features). Location Data: With your permission, we may collect location information to provide location-based features. 3. How We Use Your Information We use your information to: Provide, operate, and improve our Services. Send you notifications, alerts, and updates. Enhance security, prevent fraud, and ensure safety. Analyze usage trends and improve user experience. Comply with legal obligations. 4. Sharing of Information We may share your information: With service providers that help us operate our Services (e.g., cloud hosting, payment processors). To comply with legal obligations or respond to lawful requests. In connection with a business transfer (merger, acquisition, sale of assets). With your consent or at your direction. We do not sell your personal information. 5. Data Retention We retain your data only as long as necessary for the purposes described in this Policy or as required by law. Video clips and recordings may be stored for a limited time based on your subscription plan. 6. Security We implement technical, administrative, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. 7. Your Privacy Rights Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. Contact us at [your email] to exercise your rights. 8. Children’s Privacy Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. 10. Contact Us If you have questions about this Privacy Policy, please contact us at: Email: support@reconsecure.com
